FAQ

FAQ2019-05-08T07:34:04+00:00
How do I get the price of Aurora Quartz Countertops and Quartz Stone?2019-08-13T08:18:14+00:00

If you want to inquire any Aurora Quartz Countertops or Quartz Stone in our website, you can click on the “Inquire Now” button in each product page to send us an Inquiry Sheet. Or if you have any specific requirements, just send us an email to [email protected] We’ll reply you ASAP accordingly.

Am I restricted to order just one type of Aurora Quartz Countertops or Quartz Stone in a container?2019-01-21T04:22:29+00:00

Container orders can comprise any combination of different types of Aurora Quartz Countertops and Quartz Stone.

How to ship Aurora Quartz Countertops or Quartz Stone?2019-01-23T15:13:34+00:00

Shipping Way: under FOB term, you assign the shipping company at your side or use our reliable shipping partner, the shipping cost covered by you.
Under CFR, CIF term, we arrange the shipping affairs for you; we prepay the shipping rate in advance.

What FOB, CFR,CIF MEANS ?
FOB means Free On Board. This means that the Quartz Countertops or Quartz Stone will be deemed to be delivered to the Buyer at the point that they pass the ship’s rail. Obviously, this will normally be as the goods are swung in their container onto the ship.
CIF means Cost, Insurance, and Freight. This means that the Seller is providing a price which includes the cost of the Quartz Countertops or Quartz Stone, the insurance of them for their journey to their destination port/unloading point, and the cost of the ocean freight or whichever method of freight is being used to transport the goods to the Buyer. Therefore, delivery of the goods when quoted CIF will usually take place at the port of unloading.
CFR is also sometimes termed as C&F. This means cost and freight, and is where the Seller is providing a price which includes the cost of the Quartz Countertops or Quartz Stone and of the freight, but NOT insurance. Therefore it is similar to CIF but does not include insurance of the goods on their journey to the Buyer.

How much does packing of Quartz Countertops or Quartz Stone Slabs weight in one container?2019-01-21T04:39:42+00:00

Quartz Countertops are normally packed with wooden crates. The total weight of packing is about 350~500KGS in one full container.

Quartz Stone Slabs are normally packed with wooden buddles. The total weight of packing is about 400~600KGS in one full container.

How much does Aurora Quartz Countertops or Quartz Stone weigh?2019-01-26T02:50:00+00:00

Aurora Quartz Countertops and Quartz Stone slabs come in different thicknesses.
The weight per square foot (& M2) for each thickness is as follows:
3/4″ 20mm 9.8~10.2Lbs/Sqf, 48~50KGs/M2
1 1/4″ 30mm 14.7~15.2Lbs/Sqf , 72~74KGs/M2

Aurora Quartz Countertops and Quartz Stone slabs weight about 2.45 tons per cube meter.

How much can I load Aurora Quartz Countertops or Quartz Stone into one 20’GP container?2019-01-21T04:43:41+00:00

For most of EURO Countries,
You can load about 26 MTs in 20’GP Container.
For United States,
You can load most 36000Lbs (38000Lbs) in one 20GP to door, and
most 46000Lbs(or above) if you unloading container at the port.

How are Aurora Quartz Countertops or Quartz Stone Slabs packed?2019-01-21T07:12:12+00:00

Aurora Quartz Countertops are protected with film and bundled in quantities of 10 to 15 pieces in wooden crates.

Aurora Quartz Slabs are protected with film and bundled in quantities of 12~14 pcs of 2cm thickness or 8~9 pieces of 3cm thickness in wooden stands.

What is your payment terms?2019-01-26T02:34:09+00:00

1, T/T (Telegraphic Transfer): 30% as deposit before production and the balance payment against the copy of B/L by email.
2, L/C (Lettter of Credit).
3, For special, small or sample order, Paypal, Alipay, Wechat or Western Union is the convenient way for our transaction.

Can you provide Quartz Stone samples?2019-01-26T02:38:27+00:00

Yes. Aurora Quartz Stone samples usually are provided free of charge ex-factory.
For sending samples, your courier account number is requested. Please ensure that it allows for collected charges. If you do not have a courier account, freight can be made by credit card, Paypal or Alipay to pre-pay to the courier company.

What is the minimum order quantity of Aurora Quartz Countertops or Quartz Stone Slabs?2019-01-21T07:18:38+00:00

The minimum order quantity (MOQ) of Aurora Quartz Countertops or Quartz Stone is one 20 ft container usually. Even though Aurora Quartz supplies mostly to importers, distributors, contractors and wholesalers with FCL (Full Container Load), but sometimes, LCL (Less Container Load) is available. Please feel free to contact us for details and we will do our best to meet your requests.

What is the estimated delivery time for Aurora Quartz Countertops or Quartz Stone Slabs?2019-01-21T07:20:25+00:00

Depends on the ordering quantity, but usually it takes around 15-20 days for producing upon we receive the deposit. The ocean shipping time is approximately 30 days to most North America ports and European Ports. Therefore, the total time is about 45 to 50 days.