FAQs

What is the estimated delivery time for my orders?

Depends on the ordering quantity, but usually it takes around 15-20 days for producing upon we receive the deposit. The ocean shipping time is approximately 30 days to most North America ports and European Ports. Therefore, the total time is about 45 to 50 days.

What is the estimated delivery time for my orders?

What is the minimum order quantity of AuroraQuartz countertops or quartz stone slabs?

The minimum order quantity (MOQ) of AuroraQuartz countertops or quartz stone slabs is one 20 ft container usually. Even though AuroraQuartz supplies mostly to importers, distributors, contractors and wholesalers with FCL (Full Container Load), but sometimes, LCL (Less Container Load) is available. Please feel free to contact us for details and we will do our best to meet your [...]

What is the minimum order quantity of AuroraQuartz countertops or quartz stone slabs?

Can you provide AuroraQuartz stone samples?

Yes. AuroraQuartz stone samples usually are provided free of charge ex-factory. For sending samples, your courier account number is requested. Please ensure that it allows for collected charges. If you do not have a courier account, freight can be made by credit card, Paypal or Alipay to pre-pay to the courier company.

Can you provide AuroraQuartz stone samples?

What is your payment terms?

1, T/T (Telegraphic Transfer): 30% as deposit before production and the balance payment against the copy of B/L by email. 2, L/C (Lettter of Credit). 3, For special, small or sample order, Paypal, Alipay, Wechat or Western Union is the convenient way for our transaction.

What is your payment terms?

How are AuroraQuartz countertops or quartz stone slabs packed?

AuroraQuartz countertops are protected with film and bundled in quantities of 10 to 15 pieces in wooden crates. AuroraQuartz stone slabs are protected with film and bundled in quantities of 12~14 pcs of 2cm thickness or 8~9 pieces of 3cm thickness in wooden stands.

How are AuroraQuartz countertops or quartz stone slabs packed?

How much does AuroraQuartz countertops or quartz stone slabs weigh?

AuroraQuartz countertops and quartz stone slabs come in different thicknesses. The weight per square foot (& M2) for each thickness is as follows: 3/4" 20mm 9.8~10.2Lbs/Sqf, 48~50KGs/M2 1 1/4" 30mm 14.7~15.2Lbs/Sqf , 72~74KGs/M2 AuroraQuartz countertops and quartz stone slabs weigh about 2.45 tons per cube meter.

How much does AuroraQuartz countertops or quartz stone slabs weigh?

How to ship AuroraQuartz countertops or quartz stone slabs?

Shipping Way: under FOB term, you assign the shipping company at your side or use our reliable shipping partner, the shipping cost covered by you. Under CFR, CIF term, we arrange the shipping affairs for you; we prepay the shipping rate in advance. What FOB, CFR,CIF MEANS ? FOB means Free On Board. This means that the AuroraQuartz countertops or [...]

How to ship AuroraQuartz countertops or quartz stone slabs?